IT, equipment & printing

Notice: Network Infrastructure Upgrades at The Hive (Phase 1)

What are we doing?

The current networking hardware within The Hive is being replaced and these essential upgrades will bring numerous advantages including faster data speeds to connected, greater Wi-Fi coverage, and higher bandwidth for multiple users per location, all adding up to better services for all the building’s visitors.

This is a significant set of works that we’ll be completing over three broad phases and whilst we will do all we can to mitigate downtime, they will ultimately result in some service disruption.  

Where are these works taking place?

These upgrades will affect PC and Wi-Fi services within The Hive.

When are the works taking place?

The works will take place in three phases: the upgrade of network switches, upgrades to wireless access points, and the upgrade of Hive core network infrastructure.

This first phase to upgrade network switches will take place on the following dates, and affects the buildings floors as stated:

·         Level Four – 25th November (Friday AM)

·         Level Zero – 25th November (Friday PM)

·         Level Two – 28th November (Monday PM)

·         Level’s One & Three – 2nd December (Friday AM)

How will these works affect me?

Whilst these works are taking place, network services on the level(s) indicated will be offline for the duration of the period indicated above. The work will be done between 8:30am and 5pm, so normal service should resume after 5pm with no anticipated evening or weekend disruption.

As you will see the largest amount of disruption will take place on the 28th November when Level’s 1 and 3 are worked on.

General Advice for Customers studying or working within The Hive

On affected days above, customers can use an alternate floor of the building. Students can use other University open-access facility (such as the Peirson Study & Guidance Centre on the St John’s Campus) to study from. St John’s Library is a short walk across the river and is open from 9am-5pm Monday Wednesday, Thursday and Friday, 9am-6pm on Tuesdays and 9am-4pm on Saturdays.  Access to learning resources such as book issue and Academic Liaison Librarian support may also be affected, so it may be prudent to plan your visit ahead in anticipation of this.

 


The Hive is home to a huge array of information technology and audio visual equipment which is listed below.

Please read our Acceptable Use Agreement before using the computers at the Hive

Search the catalogue

We have dedicated stations where you can search the library catalogue, archive resources and archaeology resources.

Level 0

Group study screen
Share ideas, research and discover with others! This area has a HDMI cable where you can plug in a laptop to a large 46” display allowing groups to gather and share ideas.

Two gaming zones
To help relax between studying, or to meet with friends and have a bit of fun try out one of the gaming zones. On level 0 we have two PS4 consoles for you to enjoy.

PCs
There are public access PCs with access to the internet and software applications such as Microsoft office.

Printer and copier
Level 0 has a high speed printer and a credit card top-up kiosk.

Level 1

Children’s library

PCs
There are public access PCs with access to the internet and software applications such as Microsoft office which are just for children.

Printer and copier
The children’s library has a printer/copier. The Hub also has a high speed printer/copier and top-up kiosk, which is the only one in the building that takes cash.

Level 2

PCs
There are public access PCs with access to the internet and software applications such as Microsoft office.

Printer and copier
The Explore the Past area has a high speed printer/copier.

Level 3

PCs
There are a number of public access PCs with access to the internet and software applications such as Microsoft office.

Scanner
A4 scanners are available on request.

Printer and copier
Level 3 has two high speed printers/copiers, and a credit card top-up kiosk.

Level 4

PCs
There are public access PCs with access to the internet and software applications such as Microsoft office.

 

Privacy Filters
The Hive is now offering privacy filters to all our customers in the Hub area on level 1. Privacy filters keep your personal or confidential information private when working in public places. If you wish to use a privacy filter please speak to a member of staff.